Users = People

Seems pretty obvious, right? Yet, it’s easy to fall into the trap of seeing users as nameless, faceless entities. Users aren’t buildings, companies, or stock symbols. They’re people with specific needs, motivations, & passions.

I create people-centered interfaces, designs, & content strategies. And I lead teams to do the same.

About Me

The high points

  • User experience leader with 10+ years of experience in human-centered design across real estate tech, government services, and healthcare

  • Skilled in building and mentoring design teams, leading research-driven strategy, and aligning UX with business objectives

  • NN/g certified

  • Pilates student, NYT crossword nerd, coffee snob, Prince devotee

  • Plays well with others

 

Areas of expertise

  • Team Management & Leadership

  • Human-Centered Design

  • UX Strategy

  • Content Strategy

  • Workshop Creation & Facilitation

Select Case Studies

 

How do you create consistency across 60+ different systems?

Design System

How do you design for a complex, content-centered process?

Information Architecture & Design

How do you tell stories that drive action?

Research, Design, & Copywriting

How do you grow, nurture, & provide process to a team?

UX Process & Career Matrix

Clients

Many of the companies I’ve worked with have taught me how to be a better practitioner — and in some cases, a better human.

 

  • AARP

  • Centers for Disease Control & Prevention

  • Compass

  • Freddie Mac

  • Google

  • Highmark BlueCross BlueShield

  • Marriott International

  • Network for Good

  • US Holocaust Museum & Memorial

  • USA for UNHCR

  • World Bank